FAQs

How long does shipping take?
We know you’re excited to get your order! All orders are processed and shipped from our warehouse within 1-3 business days. Shipping times vary by destination and shipping method selected. You will receive a confirmation email with tracking information once your order has shipped.

What is your return policy?
We want you to be completely happy with your purchase. If you are not satisfied, we offer returns on full-price items within 30 days of delivery. Items must be unworn, unwashed, and have original tags attached. Sale items are final sale and cannot be returned. Please note a shipping and handling fee is deducted from all refunds.

How do I track my order?
Once your order has been shipped, you will receive a shipment confirmation email containing your tracking number and a link to track your package. You can also track your order by logging into your account on our website.

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All transactions are secure and encrypted.

I entered the wrong shipping address. What can I do?
Please contact us immediately if you have entered an incorrect shipping address. We process orders quickly, so we can only modify the address if we are contacted before the order has been shipped. We are not responsible for orders shipped to an incorrect address provided by the customer.

My item is final sale, but I received the wrong item/it is defective.
We sincerely apologize for any inconvenience. Please contact our customer care team for assistance. Although final sale items cannot be returned for refunds, we will gladly assist you if there was an error on our part or if the item is defective.

Will I be charged customs and import duties?
For international orders, any customs or import duties are the responsibility of the customer. These fees are not included in the item price or shipping cost. We recommend contacting your local customs office for more information.

How do I know if an item is in stock?
All items available on our website are currently in stock. If an item is out of stock, it will be marked as “Sold Out” and cannot be purchased.

How do I care for my garment?
Care instructions are provided on the label inside each garment. We recommend following these instructions carefully to maintain the quality and longevity of your items. Generally, we suggest hand washing in cold water with similar colors and laying flat to dry.

Can I cancel or change my order?
We strive to process orders as quickly as possible. If you need to cancel or make a change, please contact us immediately. We can only modify an order if it has not yet been processed for shipping. We will do our best to accommodate your request.

Do you have a physical store?
We are currently an online-only retailer. This allows us to offer a wider selection and keep our prices competitive.

How can I find the right size?
Each product page has a detailed size chart with measurements for each size. We recommend measuring yourself and comparing your measurements to the chart for the best fit. If you need further assistance, our customer care team is happy to help.